A CLOUD SUITE THAT TAKES YOU INTO THE FUTURE
SAP C/4HANA is the cloud suite that SAP is betting on since the first half of this year 2019, to provide companies with a functional and technological solution that leverages them in order to become more agile, intelligent and fast companies; helping in a new way to design experiences for their customers.
The 5 components in the cloud are:
- SAP Customer Data Cloud, the heart of C/4HANA, provides a single view of the customer that is leveraged to the fullest by the other 4 components listed below.
- SAP Marketing Cloud allows you to define customer segments, manage marketing campaigns and evaluate the financial performance of different marketing activities.
- SAP Sales Cloud provides the sales team with digital tools to close deals faster and more successfully, to exceed their quotas and do their job better.
- SAP Commerce Cloud, enables e-commerce presence, allows companies to interact with customers from different channels, in short, provides a truly omnichannel solution.
- SAP Service Cloud, offers the possibility to differentiate each service transaction with the customer.
Los 7 atributos que conforman la suite son:
- New and harmonized user experience, which modifies the user interface and navigation paradigm previously used, leveraging the latest Fiori-based design theme.
- End-to-end process integration, covering the entire value chain of the company.
- Master data services as the heart of the solution, enabling customers across all business channels to be served in a holistic manner.
- The intelligence of the suite is supported by artificial intelligence, business intelligence and embedded analytics throughout the suite components.
- The services platform, whose importance lies in the management of the life cycle of the suite.
- The extensibility and integration of the solution provides the opportunity to adapt the functionality to the customer’s specific needs.
- And finally, an open ecosystem, which is planned to be massively expanded in order to increase the number of innovations, with the arrival of thousands of developers who bring additional creativity and capabilities.
